OUR GUARANTEE
We, at BlueJacket Shipcrafters, sincerely hope that our products meet and exceed your expectations. We take a great deal of pride in the products that we manufacture.
BlueJacket guarantees that every item on this website is truthfully described. If for any reason you are not completely satisfied with any item, please call us for a return authorization. If the item is returned in its original condition, within 30 days of purchase from us, you will receive a prompt, courteous replacement or refund. All kits returned to BlueJacket are subject to a 20% restocking fee, to cover our costs of inspection, repacking, and restocking.
BlueJacket cannot accept returns, nor honor requests for “missing/broken” parts, for kits not purchased directly from us. In that event, please contact your vendor for their return policy.
Kits with hulls that have been worked upon cannot be accepted for a refund. Cases, books, and tapes cannot be accepted for a refund.
THANKS VERY MUCH FROM SUZI & JEFF MARGER, AND THE WHOLE BLUEJACKET CREW. WE VALUE YOUR BUSINESS!
160 East Main Street
Searsport, ME 04974
207 548-9970, 800 448-5567
email:info@bluejacketinc.com