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“I received your replacement part for the Lobster Boat yesterday, and want to thank you for your prompt support. It is unusual these days to find that kind of friendly assistance. I will remember and share my thought with others.” – Tom H., Rutland, VT
“The team at BlueJacket were fabulous with assisting me with my order! The customer service was very professional! When my order arrived I was very pleased with the quality of the product. I will be using Bluejacket for all my orders in the future! Will definitely use them again. No issues and no concerns” -Greg A.
“I have bought kits and hobby materials from Bluejacket for almost 20 years. They have always delighted me. I especially appreciate that they possess the rare qualities of: enthusiasm for the model ship hobby; flawless and prompt customer support; and the vision to listen and act on suggestion from their customers. Their pricing is competitive and overall product/purchase value is off the charts. Lastly they treat us novices with the same respect and service that they give their expert model builders” – Jim E.
“Nic, I want to tank you for your excellent customer service that you have provided. Bluejacket has always manufactured high quality component and kits, especially fittings(which are the best anywhere).” – Stuart M., California, USA
“One of my most memorable experiences was visiting your store in Searsport, Maine. My wife and I were on a road trip with a definite trip to Bluejacket, and I was very impressed with the courtesy, knowledge and friendship your associates provided.” – Eric R., Florida, USA
“Once again… saved by Bluejacket!!! The parts arrived in Today’s mail; much quicker than anticipated” – M.L.B., North Carolina, USA
“I appreciate the quality of the kits that Bluejacket produces and for the encouraging the art of ship modelling.” – David A., Ontario, Canada
“Wow! You had an enthusiast before…but this is what customer service is all about!!!” – John G., New York, USA
“Thank you so much for the plans! What a surprise. Even my wife commented on your superior customer service. Ill never buy a ship model from any place else!” – Tom B., Ohio, USA
“Well the laser cut parts arrived yesterday. Wow! I was floored by how great they looked. They exceeded my wildest expectations. The quality of the cuts and the raster lines are fantastic. Thanks for the great effort. I am inspired to continue this project which I have already been working on for over 2 years.” – Stephen G., Maryland, USA
”This is the 15th case received from Bluejacket and they have all arrived in perfect condition. Shipping and packaging the case is a little more costly, but over 12 years all of the cases have arrived in good order all the way from Maine and not one was damaged. Thanks to Bluejacket.” – Duane T., Arizona, USA
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